[Resolved] Delays in issuance of SSL certificates – August 16, 2019

  News

Dear Customers,

We regret to let you know that Sectigo/COMODO upstream provider is currently experiencing issues with their signing servers. As a result, the certificates may be issued and delivered with a significant delay.

Unfortunately, we do not have ETA regarding the issue resolution. We keep in touch with COMODO CA technical support and will be glad to keep you updated.

We sincerely apologize for the inconvenience and thank you for your patience and understanding in this matter. We assure you that after the issue is resolved, all queued SSL certificates will be issued and delivered to SSL admin email addresses.

Please accept our sincere apologies for the inconvenience.

Kind regards,
SSLs.com Support Team


Update @ 11:13 AM EDT | 14:13 UTC

So far we have not received any updates from Sectigo CA. We will keep monitoring the situation and update the post when we have any news.


Update @ 12:46 PM EDT | 15:46 UTC

We are glad to let you know that the issues have been resolved on Sectigo website. The queue has been cleared and all the orders are issued now. The issuance time for the new certificates should be within the expected timeframes.