Certificate refund You may receive a refund if you submit the request within 90 days after the certificate purchase. If your certificate was issued within this period, you can receive a refund within 15 days since the issuance date. Note! Fees will be refunded in the form of your SSLs.com account credit. In order to ..
If the private key of your certificate has been compromised, you should reissue your certificate and then revoke the original certificate. To revoke the certificate, follow these steps: Go to Purchased certs. Make sure that Replaced certificates are displayed. Locate the replaced certificate. Click on the Replaced status, choose Revoke. Confirm t..
An SSL reissue means that your existing certificate is replaced by a new one. This process is free of charge. A reissued SSL certificate is only valid till the actual expiration date of the original certificate. You need to request for a reissue in any one of the following situations: You have changed your web ..
PositiveSSL & EssentialSSL Certificates renewal InstantSSL, PremiumSSL and EV SSL Certificates renewal Multi-Domain Certificates renewal Further steps Renewal of the certificate is available only within 30 days before its expiration. Renewal notices are sent 30, 15, 7, 3 and 1 day before the certificate expiration. Expired certificates cannot be renewed. In this case it is ..
PositiveSSL & EssentialSSL Certificates reissue InstantSSL, PremiumSSL and EV SSL Certificates reissue Multi-Domain Certificates reissue Further steps To reissue your certificate: Log in to your SSLs.com account. Click on the top black bar with your email: Click on the Active button next to the purchased cert and choose Reissue (new private key). ..